Thanks for making things clear for us.
We appreciate your time and
expertise.
Cathy and David B
E-mail to Mike
I salute you and your organization with
heart felt thanks- I wish you and your organization the greatest success in
your personal and professional lives. Most do know what you for us, i do and
am thankful for all of you and your team, warmest and best regards for all of
you.
Bob M
E-mail to Mike
I thought now was a good time to let you
know how much I appreciate the way in which you always take the time to inform
me and assist me and, as always, how helpful and pleasurable it is to deal with
you and your great staff. You're the best!! Have a wonderful summer.
Margie T
Fax to Mike
Oh,
one more thing. I'd be remiss in not taking this opportunity to thank you, Sandy
and the whole ITFP team for the prompt, courteous and professional service you
all render to the needs of your clients. It was a Blessed Day when we signed up
with your firm and Joan and I have been pleased ever since. It's a comfort to
know, especially in these times when lack of work ethic and incompetence
abounds, that you and your team are out there.
Thanks again for all your work in doing
our taxes. You and everyone at ITFP do a great job and we really
appreciate it.
Rob B.
E-mail to Mike
Donald H. came in to drop off papers, pay bill. He stated
how very happy he was with our efficient service and what a pleasure we
are to work with. His son also had the same to say.
Andrea
E-mail to Sandy
Thanks, Sandy, for putting this through so quickly.
Anne C.
E-mail to Mike
Also, in thinking about everything we discussed, it occurred to
me that I never really have the opportunity to say thank you for everything you
have done for me over the years. While you have worked primarily with J.... and
now D...., it is I who have enjoyed the results of your sound advice and
knowledge. Driving home last night, I thought how lucky I am to have crossed
paths with you and want you to know how much I really do appreciate your
integrity, honesty and knowledge. I hope that we have another 12 years together!
"I do not know where
I'd be without your guidance, understanding and support this past year. ... When
I hear the saying "...ace in my pocket" now I of my ace, ITFP.
Thanks for looking after us and finalizing the recent trades. Joan and I
appreciate all your efforts on our behalf.
Best regards,
Ron S.
Client Letter:
".....I give thanks not just on Thanksgiving Day, but each
day for your assistance, patience and understanding through this arduous time in
my life. Santa may have elves, but at the toes of God there are
exceptional people, and you are one, and I am ever so thankful."
Service Provided was: Excellent, Comments: "I always get a sense of
understanding what I was looking for."
Quality of Work was: Very Good, Comments: "Excellent workmanship &
service"
Overall Satisfaction is: Excellent, Comments: "Very satisfied"
What do you like the most about ITFP?: "Very professional, but relaxed environment"
What do you like the least about ITFP?: (Left Blank)
ITFP SURVEY
Service Provided was: Excellent
Quality of Work was: Excellent
Overall Satisfaction is: Excellent
What do you like the most about ITFP?: "Treated respectfully"
What do you like the least about ITFP?: (Left Blank)
ITFP SURVEY
Service Provided was: Excellent, Comments: "Personal attention and
conservative mind set for long term service."
Quality of Work was: Excellent, Comments: "Very thorough - and well laid
out."
Overall Satisfaction is: Excellent
What do you like the most about ITFP?: "Personal attention"
What do you like the least about ITFP?: (Left Blank)
Jack H.
ITFP SURVEY
Service Provided was: Excellent
Quality of Work was: Excellent
Overall Satisfaction is: Excellent
What do you like the most about ITFP?: "Quick response time"
What do you like the least about ITFP?: (Left Blank)
ITFP SURVEY
Service Provided was: Excellent
Quality of Work was: Excellent
Overall Satisfaction is: Excellent
What do you like the most about ITFP?: "The thoroughness and efficiency and
the way that you're treated. Courtesy and kindness in always shown. You always
get a response to your needs.
What do you like the least about ITFP?: "Does not apply!"
"ITFP has been a great help to me this year, as you have
every year. Thanks very much."
Rob B
Voice Mail Received (Verbatim)
"I finally got to sit down and do my quarterly taxes and it took
me no more than a whole ten minutes. I was very happy with what you did.
You guys are awesome! I am so happy that we are back with you. It was such
a painless process. I just wrote out the checks and signed on the dotted lines.
It was such a pleasurable experience, as pleasurable as paying taxes can be at
least. After a very stressful day at work, and a very stressful evening,
it was actually refreshing to sit down and be able to do these taxes so easily.
I really appreciate the work you did. Thank you."